We understand that occasionally circumstances may arise where you need to return a purchased item. Our refund policy is designed to be fair and transparent for both parties involved. Please read the following guidelines to ensure a smooth refund process:

Damaged or Defective Items: We strive to ensure that all products shipped from our warehouse are of the highest quality. In the unfortunate event that you receive a damaged or defective item, please contact us immediately, but no later than 12-24 hours after receiving your order. We will gladly offer a refund or replacement upon verification of the damage.

Return Procedure: To initiate a return, please contact our customer service team within the specified time frame mentioned above. Provide detailed information about the issue along with photographic evidence, if possible. Our team will assess your request and provide further instructions on how to proceed with the return.

Refund Processing: Once we have received and inspected the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [insert number] business days.

Non-Refundable Items: Please note that certain items are exempt from being returned or refunded. These include:

• Gift cards
• Downloadable software products
• Perishable goods
• Personalized items

Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at our contact details

Contact Us: If you have any questions regarding our refund policy, please feel free to contact us at xzizt.in@gmail.com or +91 8287047207. Our customer service team is available to assist you with any concerns you may have.

Policy Updates: We reserve the right to update or modify our refund policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.